Frequently Asked Questions
Everything you need to know about shopping with Nine Inch.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days for domestic orders. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items in their original packaging. Please contact our support team to initiate a return request.
Do you offer international shipping?
Yes, Nine Inch ships to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How can I track my order status?
Once your order is shipped, you will receive an email with a link to your tracking page. You can also log in to your Nine Inch account to view your order history.
Are your products covered by a warranty?
Yes, all Nine Inch products come with a one-year limited warranty against manufacturing defects. If you experience an issue, please reach out to our customer service team.