Returns & Exchanges
At Nine Inch, we stand behind the quality of our products and offer a 30-day window for returns or exchanges on all items in original condition. We aim to make the process as seamless as possible to ensure your complete satisfaction with every purchase.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original containers.
- 3.Ship the Package
Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for confirmation of the shipment.
- 4.Receive Refund or Exchange
After our warehouse team inspects the returned items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.